Journal of Information Architecture
Sense-making in Cross-channel Design

Jon Fisher, Simon Norris & Elizabeth Buie
Successful cross-channel user experiences rely upon a strong information layer that creates understanding and meaning amongst users of a service. This informational layer is both pervasive and reliant upon the individual conceptual model that users of a service create in their minds.
Issue 1-2, Vol. 4
Fall 2012
Table of Contents
- Stacy Surla
Editorial: Discipline and Resolution
pp. 1-4 - Jon Fisher, Simon Norris & Elizabeth Buie
Sense-making in Cross-channel Design
pp. 5-28 - Fredrik Ohlin
The Role of Information Architecture in Context-Aware Adaptive Systems
pp. 29-39 - Tibor Koltay
Information Architecture, Information Overload, and the Literacies
pp. 41-56 - Guglielmo Pescatore & Veronica Innocenti
Information Architecture in Contemporary Television Series
pp. 57-72 - Editor in Chief — Andrea Resmini
Editorial: The System of Information Architecture

Peter Morville
Seeing a system as something different from the sum of its parts and more out of control than most realize resonates with my experience as an information architect. We who labor at the crossroads of structure and behavior have learned the hard way that content management is far messier than garbage collection and “the system always kicks back.”
Issue 2, Vol. 3
Fall 2011
Table of Contents
- Peter Morville
Editorial: The System of Information Architecture
pp. 1-8 - My
Lifeboat #5: Richard Saul Wurman
pp. 9-32 - Andrea Resmini & Luca Rosati
A Brief History of Information Architecture
pp. 33-46 - Raffaele Boiano
Ethnotelling for User-generated Experiences
pp. 47-63 - Editor in Chief — Dorte Madsen
Architectures

Jorge Arango
The end product of information architecture can be many different things: a website, a movie, a book, a game such as chess, the location of products in supermarkets. Indeed, as more of these cultural artifacts become digital, their purely informational nature is becoming more prominent.
Issue 1, Vol. 3
Spring 2011
Table of Contents
- Dan Klyn
Editorial: Information Architecture is a Way of Seeing
pp. 1-4 - Jan Eckert
SnowSense - A Case Study of User-centered Location-based Services
pp. 5-18 - Sally Burford
Web Information Architecture - A Very Inclusive Practice
pp. 19-40 - Jorge Arango
Architectures
pp. 41-47 - Editor in Chief — Dorte Madsen
Editorial: An Information Architect by Any Other Name

Eric Reiss
The mere fact that you are reading this Journal tells me you’re different. You will inherit the earth. Not because you are meek, but because you recognize the importance of information architecture.
Issue 2, Vol. 2
Fall 2010
Table of Contents
- Eric Reiss
Editorial: An Information Architect by Any Other Name
pp. 1-4 - Elise Conradi
to_be_classified
pp. 5-24 - Downey & Banerjee
Building an Information Architecture Checklist
pp. 25-42 - Martin Frické
Classification, Facets, and Metaproperties
pp. 43-65 - Editor in Chief — Dorte Madsen
Maturing a Practice

Hobbs, Fenn, & Resmini
This paper aims to discuss the position of the traditional usability model in the context of current technical interaction, and in particular in internet interaction. The traditional usability model was developed in the context of software development. Yet it is relevant to IA for two reasons: firstly, on the internet information design and retrieval (IR) benefits from its application just as much as software development did, due its vast user base. Secondly, large parts of the internet are application or software driven by now. At the same time, the interplay of information and applications on the internet has produced new ways of interaction, and new demands towards the quality of interaction. Consequently, the traditional usability model needs to be expanded beyond an entirely functional focus, to accommodate the richer notion of the user experience. This article then inquires how an expanded understanding of emotions can support such an enriched usability model.
Issue 1, Vol. 2
Spring 2010
Table of Contents
- Dorte Madsen
Editorial: A Good Start
pp. 1-4 - Lars Johnsen
Topic Maps - From Information to Discourse Architecture
pp. 5-18 - Spagnolo, Bolchini, Paolini & Di Blas
Beyond Findability
pp. 19-36 - Hobbs, Fenn, & Resmini
Maturing a Practice
pp. 37-54 - Editor in Chief — Dorte Madsen
From Prediction to Emergence

Brigitte Kaltenbacher
This paper aims to discuss the position of the traditional usability model in the context of current technical interaction, and in particular in internet interaction. The traditional usability model was developed in the context of software development. Yet it is relevant to IA for two reasons: firstly, on the internet information design and retrieval (IR) benefits from its application just as much as software development did, due its vast user base. Secondly, large parts of the internet are application or software driven by now. At the same time, the interplay of information and applications on the internet has produced new ways of interaction, and new demands towards the quality of interaction. br>Consequently, the traditional usability model needs to be expanded beyond an entirely functional focus, to accommodate the richer notion of the user experience. This article then inquires how an expanded understanding of emotions can support such an enriched usability model.
Issue 2, Vol. 1
Fall 2009
Table of Contents
- Byström, Pharo & Resmini
Editorial: Open 24/7
pp. 1-4 - Stefano Bussolon
Card Sorting, Category Validity, and Contextual Navigation
pp. 5-30 - Brigitte Kaltenbacher
From Prediction to Emergence
pp. 31-47 - Walczyk & Kovacev
Mediation as Message
pp. 48-61 - Editor in Chief — Dorte Madsen
Editorial: Shall We Dance?

Dorte Madsen
But where is the research in information architecture? (...) You may come across research involving information architecture or relevant for information architecture, but not necessarily written with a specific purpose of developing the field of information architecture, of adding to the body of knowledge about information architecture, developing concepts for information architecture, nor in general addressing the theoretical foundations of information architecture. Now, with a Journal of Information Architecture, we have a forum where we can publish what is central to the development of the field of information architecture.
Issue 1, Vol. 1
Spring 2009
Table of Contents
- Dorte Madsen
Editorial: Shall We Dance?
pp. 1-5 - Gianluca Brugnoli
Connecting the Dots of User Experience
pp. 6-15 - Helena Francke
Towards an Architectural Document Analysis
pp. 16-36 - Andrew Hinton
The Machineries of Context
pp. 37-47 - James Kalbach
On Uncertainty in Information Architecture
pp. 48-55 - Editor in Chief — Dorte Madsen